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Albuquerque, NM

Local Reviews
for Albuquerque, NM

Rated 4.9 out of 5 stars based on 133 customer reviews


Map of Albuquerque, NM

Outstanding Service!




I will recommend Desert Suns to all my friends - outstanding service & products! Everyone I came in contact with was professional & courteous. Customer service is very important to everyone in the company. I'm so glad I found them!


Map of Albuquerque, NM

Tankless water heater= NO advantage and super expensive!!!!




We had the tankless water heater installed thinking it would be a better system for our home. We are completely underwhelmed by this and regret putting the tankless in. It takes longer to get hot water to our master bath, which is closer to the hot water heater. It takes longer for the kitchen to get hot water, it is the furthest away (more understandable). We still do not have consistent hot water in our home that we would expect for this expensive investment. When you turn the hot water off even for a few minutes, it takes time for it to heat up again in almost every room. I feel it is a very wasteful system and would never put one in again. We were also told that Shawn would come out after the holidays to make sure everything was installed correctly because we were not happy with the way it was not functioning. That never happened. I do not recommend putting a tankless system in because there is really no advantage as far as we can tell.


Map of Albuquerque, NM

Tony




Very professional


Map of Albuquerque, NM

Furnace Repair




Great, fast professional service.


Map of Albuquerque, NM

Homeowner receives Great Service!




Armando came out to perform diagnostics on my new thermostat that did not allow me to program the basic functions. He determined that the system needed to be configured. He configured the system, programmed the basic functions, and tested it. I appreciated his go-to attitude, knowledge, honesty, professionalism, and integrity.


Map of Albuquerque, NM

Great service!




Andres is awesome! Very friendly and knowledgeable!


Map of Albuquerque, NM

Great response




Quick response. Very professional and explained everything.


Map of Albuquerque, NM

Couldn’t be more pleased




I was having problems with our on-demand water heater/boiler and called Desert Suns Heating and Cooling on Monday. Fortunately they were able to get someone out that day. Armando was incredibly pleasant, thoughtful and professional. As I was watching him work, it was clear that the limitations on the service he could provide were completely a result of the failures of the control panel which at that point couldn’t be read and was flashing through unintelligible error codes. Armando came by with a new board today and quickly installed it. He also came inside and answered some questions I had regarding our in-floor radiant system. I was very thankful. Let’s be honest; no one is thrilled when they have to contact a plumber for an in home problem. That being said, Desert Suns in general, and Armando Herrera in particular did a fantastic job. I am completely satisfied and would recommend him to anyone without hesitation.


Map of Albuquerque, NM

Friendly and Professional!




Our service was on time, and we liked the service technicians who came to our home. They kept us informed throughout the whole process. Desert Sun has caring, well-trained, and service-oriented people throughout their organization. Thank you, Ashlynn, Shawn, Tyson and the other kind service people who came to our home.


Map of Albuquerque, NM

Knows his stuff




Knows his stuff


Great customer service




Great job!


Quick response and able to fix same day. Thank you.





EXCELLENT! Very knowledgeable. Pleasant and conscientious.





Great service, Good attention to detail.




Good attention to detail.


great service




good job


Fast and straightforward.




I may or may not have to get a new furnace, but Armando explained that he could replace the part that had failed yesterday (Brrrrrr) and the system might or might not, considering its age, continue to work. I figured it was a good bet to have it fixed now, and hope the system lasts a while, conceivably years. He was fast, neat, courteous, and helpful. If I really do need a new furnace, I'll call Desert Suns.


thank you





Great service




Armando showed up as scheduled and stayed until getting the problem resolved.


Excellent service and great attitude




Andres is a pleasant and hard working employee and great to have working on one's behalf


Repair or replace furnace




Armando trouble shot my furnace and found the circuit board was bad. He also said the pressure switch was also inoperative. As it turns out the switch was good because it gets it's power from the circuit board. We have decided to replace the circuit board which was replaced today by another contractor. Thank you Richard.


Andres M.

Andres M.

Elite heat preventive maintenance on 2 Coleman split systems

Near Allande Rd NE, Albuquerque, NM 87109
Andres M.

Andres M.

Inspection on a Coleman furnace.

Near Zuni Rd SE, Albuquerque, NM 87123
Andres M.

Andres M.

Furnace inspection to include flame sensor cleaning, filter replacement, with blower and furnace compartment cleaning.

Near Gable St NW, Albuquerque, NM 87120
Tyson J.

Tyson J.

Install new Coleman echelon 8.C series split system with EAC filter

Near Central Park Dr NE, Albuquerque, NM 87123
Albuquerque, NM - Install new Coleman echelon 8.C series split system with EAC filter
Andres M.

Andres M.

Signature Heat preventive maintenance on a Bryant split system

Near Luz De La Luna Pl NW, Albuquerque, NM 87114
Andres M.

Andres M.

Elite heat preventive maintenance on a Bryant combination unit.

Near Candelarias Ln, Albuquerque, NM 87107
Andres M.

Andres M.

Diagnostic on a Rinnai tankless water heater.

Near Conejo Rd NE, Albuquerque, NM 87123
Todd S.

Todd S.

Repaired Carrier furnace and performed cleaning.

Near Fruit Ave NE, Albuquerque, NM 87123
Armando H.

Armando H.

2 Complete Split Systems

Near Persimmon Ave NE, Albuquerque, NM 87111
Andres M.

Andres M.

Setting up ladders for a inspection at a two-story apartment building.

Near Lowell St NE, Albuquerque, NM 87111
Andres M.

Andres M.

Prepaid filter changes on 2 combination units

Near Edith Blvd NE, Albuquerque, NM 87102
Todd S.

Todd S.

Repaired fan motor from running continuously

Near Ranchwood Dr NW, Albuquerque, NM 87120
Andres M.

Andres M.

Filter changes on for rooftop combo units.

Near Aspen Ave NW, Albuquerque, NM 87104
Todd S.

Todd S.

Performed diagnostic check for furnace

Near Jefferson St SE, Albuquerque, NM 87108
Todd S.

Todd S.

Performed multiple repairs for rheem furnace that would not heat home.

Near Fruit Ave NE, Albuquerque, NM 87123
Andres M.

Andres M.

Elite heat preventive maintenance on a Carrier split system.

Near Louisiana Blvd NE, Albuquerque, NM 87113
Todd S.

Todd S.

Performed fall maintenance for two combo systems

Near Cometa Pl NE, Albuquerque, NM 87111
Todd S.

Todd S.

Elite maintenance for two combo sustems

Near Cometa Pl NE, Albuquerque, NM 87111
Armando H.

Armando H.

Thermostat Installation Setup and Programing

Near Sunny Morning Dr NW, Albuquerque, NM 87120
Andres M.

Andres M.

Signature heat preventive maintenance on a train dual fuel split system and 25 ft of 5/8 poly tube condensation line replacement.

Near Conchas St SE, Albuquerque, NM 87123
Todd S.

Todd S.

Leak search on natural gas furnace

Near Midtown Pl NE, Albuquerque, NM 87107
Andres M.

Andres M.

Signature heat preventive maintenance on a Bryant split system.

Near Auburn Ave NE, Albuquerque, NM 87112
Tyson J.

Tyson J.

Near Coors Bypass NW, Albuquerque, NM 87114
Armando H.

Armando H.

Holy Cross church boiler repair

Near Wyoming Blvd NE, Albuquerque, NM 87109
Armando H.

Armando H.

Tankless water heater install

Near Black Oak Ct NE, Albuquerque, NM 87122